I knew I shouldn’t have done it.
Our new Boston’s Gourmet Pizza in Faribault opened last week. Usually I am very, very careful with giving a new restaurant a chance, because usually the staff is in way over their heads for the first month a new place is in business. The Faribault Daily News ran a favorable article about them, and they remarked that they offered both delivery and curbside service. I figured, what the hey, I’ll try out some pasta and have it delivered.
Mistake.
First of all, they said they don’t deliver at all. OK, understandable. That could have been a “Faribault Daily Mistake” screw up. I then placed my Fetticini Alfredo order for curbside pickup. The girl seemed happy and willing to serve on the phone, asked what kind of vehicle I had, and said the order would be ready in 10 minutes.
I went there about 8 minutes after the call and waited in one of their “Curbside pick up” parking spots. 10 minutes pass. 20 minutes pass.
OK, there’s something wrong here.
30 minutes pass. 35 minutes pass.
Yeah, this isn’t good.
I didn’t have their phone number with me, so I drove off, without any food. I normally don’t want to “make waves” by going inside and making an issue out of something, especially at a restaurant where your health and well-being is in their hands. I marked this experience down as “Trust your initial judgment, Brian. Don’t go to the new place the first week they’re in business.”
Obviously, Boston’s isn’t ready for prime-time just yet. I am looking forward to trying them again in about a month when their staff gets more seasoned and they get a little less busy.